Wednesday, August 01, 2007

Am I invisible?

Doctors have proven to be a challenge lately. I'm sure everyone has their story about a lousy doctor they have had. I seem to have several stories and the stories haven't stopped coming.

I had a less than fun procedure two weeks ago and the doctor and nurse were well aware that I was anxious about the results. After specifically asking, I was told the results would be back in a week. Since the procedure was done in the afternoon, I decided to wait a week and two days before calling about my results. The triage nurse was very nice and explained that the doctor was out in surgery that morning but would return to the office in the afternoon to see patients. She said my lab results were in but she couldn't tell me what they were because the doc hadn't reviewed them yet but that "she would be sure and attach a note stating I had called and was concerned about the results." Then I waited. I waited until 4:27 because the office closes at 4:30. I spoke with the same nurse who said the doctor had been very busy the entire afternoon and hadn't had time to review my results but that she would put another note on my chart stating I had called back. That was last Friday.

I didn't call on Monday because I wanted to give the doctor a fair shot. She didn't call.

I finally called Tuesday afternoon and spoke to the same nurse who informed me the doctor had been busy all Monday and was out of the office all day on Tuesday. She all but promised me I would get a call on Wednesday with my results because the doc would be in the office all day. She also said she would leave a third note stating I had called and would put my chart and results on the top of the doctor's desk.

I guess the results got lost. Or the doctor got busy. Or the doctor is too busy for me. Or the doctor doesn't seem to think this matters to me. Or the doctor thinks the results are so bad she doesn't want to call. Or I am actually invisible and don't really exist and this entire thing is a figment of my imagination. There are a variety of reasons no one called me today. The longer it takes to receive the call, the more my imagination has time to create a variety of horrible things.

I guess I will call again tomorrow. Hopefully the doctor didn't decide to take a vacation day tomorrow or call in sick due to a painful hangnail.

It has been a bad day. :(

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